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Latest Blog:

Who needs negotiators when you have processes?

A characteristic of business in the UK in recent years, and I suspect in other countries, is the removal of people from the interface between buyer and seller. In the place of the traditional face-to-face meeting is the RFI, the RFP and the E-auction. Indeed, some companies bar any direct communication between the department which has the need and the potential suppliers. As a senior buyer once...

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